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Giving FAQ

Is online giving secure?
Yes, absolutely! All sensitive financial information is stored with bank-level security. Our online giving service provider complies with the Payment Card Industry (PCI) Data Security Standards (DSS) as a Level 1 Service Provider to ensure that the entire giving process is safe and secure. All transmissions to our banking partner are via an encrypted HTTPS connection. Renaissance Church does not store credit card information.

Will 100% of my online giving go to Renaissance Church?
Renaissance pays processing fees for each transaction.

  • Bank account (ACH) – about 0.8% of the amount donated
  • Debit and credit cards – about 2.5% of the amount donated

If you prefer to mail a check, our address is:
Renaissance Church
639 Mountain Ave.
Springfield, NJ  07081
(Please do not send cash by mail.)

How do I set up bill-pay?
You can use your bank’s bill-pay service to give from your checking or savings account. Go to your bank’s website, follow the instructions to set up Renaissance Church as a payee, and schedule a one-time or recurring gift. Your gift will be received by Renaissance Church as a mailed check.

Please use the following mailing address for bank bill-pay gifts:
Renaissance Church
639 Mountain Ave.
Springfield, NJ  07081

How do I designate my giving to Ren Cares or to a specific project?
Giving designations can be the Renaissance Church General Fund, Ren Cares, or the Building Fund. We do not have separate funds for projects. All checks must be made out to Renaissance Church with Ren Cares or Building Fund in the memo line, if applicable. For online giving, you may select “General Fund” or “Ren Cares” or “Building Fund.”  For text giving, you can text just an amount (that goes to the General Fund) or text the amount along with the keyword CARES (for the Ren Cares Fund) or the amount with the keyword BUILDING. (For more information about Ren Cares, click here. For more information about the building, click here.)

Can I give via my smartphone?
Yes! Just go to renchurch.com/give, click here for online giving, or just text “GIVE” to 908-356-5546 or text “RENAISSANCE” to 45888.

A reply will be sent to you with a link through which you can send a one-time or recurring gift. Don’t forget to add Renaissance Church Giving to your contacts. Click here to download the vCard.

How will my phone number be used?
Your phone number will not be sold, traded, or given out to third parties. You will only be texted to confirm your giving and receive responses to other requests you make.

How can I change my recurring gift?
From a smartphone, simply text “EDIT” to 908-356-5546, and a reply will be sent to you with a link through which you can view and cancel your scheduled gifts, add a new scheduled gift, or change your payment method.

If you do not have a smartphone or prefer to edit your scheduled giving online using a computer, log into your account by clicking here and then “Sign In.” After you sign in, click “Scheduled” to cancel your scheduled gifts and “Give Now” to set up a recurring gift with a different amount. Click on your initials in the upper right-hand corner, then click on “My Account” to change your payment method or address.

For assistance, please contact us at give@renchurch.com.

What if I accidentally text the wrong giving amount?
When you make a gift, you will receive a text confirmation that re-states the amount given. If you made a mistake, you can respond with the word “REFUND” within the first 15 minutes and you will not be charged. After 15 minutes, you can contact our office at give@renchurch.com.

How do I view my giving history or download a giving statement? Will I receive an annual summary for tax purposes?
We’ll mail you an annual giving statement for your tax records at the end of January. If you need an interim summary, or if you have a question about a particular donation, please feel free to contact us at give@renchurch.com.

How do I change the phone number associated with my giving account
Please contact our office at give@renchurch.com.

Are there other ways I can financially support Renaissance Church?
Click here for other ways to be generous including Investors Bank Care2Share Affinity Program, AmazonSmile, employer matching funds, and stock donations.

Whom do I contact with other questions about giving to Renaissance Church?
Please contact our office at give@renchurch.com.

 

Service Times:

Sundays
9 & 11 am